1. Who handles your information
Nexalpack commercial enquiries sent through the contact details on this website are handled by YM Packaging Group, S.L., the controller for that enquiry correspondence. You can contact the company about privacy matters using the details below.
YM Packaging Group, S.L.
Tax identification number: B54811609
C/ Santuario de la Luz, 5, 03290 Elche, Alicante, Spain
Email: ympackaging@ympackaging.com
Telephone: +34 966 624 003
2. Information involved
The enquiry form asks for your name, company, work email, packaging solution and project requirements. A selected machine model may be added to your enquiry. Include only information relevant to your business request; avoid sending sensitive personal information or personal data about other people unless necessary and authorised.
The form prepares a message in your own email application. Typing into it does not submit your details to a Nexalpack form server. Your email provider processes the draft, and the commercial team receives your information only when you send it. The website does not save enquiry fields in cookies or local storage.
When a page or image is requested, hosting and network services necessarily receive connection information such as an IP address, request time, requested resource and browser information. The hosting platform may process technical or security records. Access to this private website may also involve the platform’s own sign-in service.
3. Why information is used
- Responding to enquiries and preparing quotations: to understand your requirements, contact you and take steps you request before a possible contract. Where you represent a company, relevant business-contact correspondence is handled on the basis of the legitimate interest in responding to that company’s request.
- Operating and protecting the website: the legitimate interest in providing reliable access and preventing misuse.
- Handling legal requests and obligations: compliance with applicable legal requirements, including responding to data-protection requests.
An enquiry does not subscribe you to a newsletter. This website has no marketing sign-up, advertising profile or automated decision process that produces legal or similarly significant effects about you. If a later project involves additional processing, the relevant information will be supplied for that activity.
4. Who may receive information
Enquiry correspondence is available to authorised staff handling your request and service providers supporting email, IT and business administration where needed. Hosting and security providers process the technical information needed to deliver and protect the website. Information may also be disclosed where required by law or necessary to establish, exercise or defend legal claims.
Your chosen email application and the hosting platform operate under their own applicable terms and privacy information. For the platform account and access service, see OpenAI’s Privacy Policy. This website does not embed third-party advertising, social feeds or externally hosted video players.
5. Retention and international processing
Enquiry correspondence is retained while needed to answer and follow up your request. If a commercial relationship results, relevant records become part of that relationship. Records required for legal duties or outstanding claims may be retained for the applicable statutory or limitation period; other information should be deleted when its purpose ends.
Technical-record retention and processing locations depend on the hosting and communications services used. You may ask the contact above for details of applicable providers, retention arrangements and safeguards. Where personal data is transferred outside the European Economic Area, an applicable lawful transfer mechanism is required, such as an adequacy decision or appropriate contractual safeguards; this notice does not imply that every provider stores data in the EU.
6. Your rights
Subject to the conditions in data-protection law, you may request access, correction, erasure, restriction or portability of your personal data, and object to processing based on legitimate interests. Where consent is the basis for a particular activity, you may withdraw it without affecting earlier lawful processing.
Send a request to ympackaging@ympackaging.com with the subject “Nexalpack privacy request”. Provide enough information to identify the relevant correspondence. Additional identification will be requested only where reasonably necessary. Requests are normally answered within one month; a permitted extension will be explained if needed.
You may also complain to the Spanish Data Protection Agency (AEPD) or another competent supervisory authority. Contacting us first is not a condition for making a complaint.
7. Security, links and changes
Do not send passwords, payment-card details or confidential personal documents through an initial machinery enquiry. No internet or email transmission can be guaranteed completely secure. External websites have their own privacy practices. This policy will be updated when the website’s processing changes; the date above identifies this version.